Official steps to install Ledger® Live Desktop and Mobile apps securely.
Ledger® Live is the official application for managing your Ledger® hardware wallet and digital assets. It allows users to securely check balances, send crypto, stake tokens, and install blockchain apps directly on their Ledger® devices. Available as Ledger Live Desktop for computers and the Ledger Live App for mobile, it provides a seamless and secure interface for wallet management.
Downloading Ledger® Live safely is critical for the security of your crypto assets. To download:
Ledger Live Desktop provides a full interface for all Ledger® functions, ideal for Windows, macOS, and Linux users. Ledger Live App is optimized for mobile use, supporting Ledger® Nano X Bluetooth connections, enabling secure asset management on the go.
To access Ledger® Live, connect your Ledger® hardware device, enter your PIN, and open the required blockchain app. If you encounter issues:
Update Ledger Live, restart your system, or try another USB port or original cable.
Ensure the device is unlocked, the PIN is correct, and the blockchain app (e.g., Ethereum) is open.
Check network settings, disable VPN/proxy temporarily, and ensure firewall does not block Ledger Live.
Clear cache, reinstall the app, or restart your device to resolve mobile syncing or crash issues.
Update firmware and Ledger Live. Ensure you use supported cables and do not use USB hubs.
Ledger® Live does not provide native 2FA. For linked exchanges, reset 2FA through their platform.
If you cannot access your Ledger® account, recovery is only possible using the 24-word Secret Recovery Phrase. Never share it online. Ledger® cannot recover accounts for users. Always store your recovery phrase offline securely.
The Ledger® Help Center provides official guides for download, installation, login troubleshooting, firmware updates, and account recovery. This ensures users safely resolve issues without risking private key exposure.
Always use the official Ledger® website and verify signatures to avoid malicious software.
Outdated software, blocked USB ports, incorrect PIN, or locked devices are common reasons.
No. Only the 24-word Secret Recovery Phrase can restore your wallet.
Clear app cache, update or reinstall the app, and ensure Bluetooth is enabled for mobile devices.
Firmware updates and using official cables usually resolve verification issues.
No, Ledger® Live itself doesn’t offer 2FA. Linked exchanges may have separate 2FA requirements.